Policies & documents

The certification body processes candidate data only as necessary to administer applications, verify identity and eligibility, arrange assessments, make certification decisions, issue and renew credentials, provide public verification, and meet applicable legal and regulatory obligations.

Data may include name, contact details, identity information, qualifications and professional experience, booking details, assessment outcomes, supporting documents, and credential and renewal records.

Public verification displays only the minimum professional information necessary to confirm a credential, such as credential holder name, credential title, status, issue and expiry dates, and credential number. It does not display scores, identity documents, or supporting professional documents.

Sensitive documents are stored in protected private storage with restricted access and access-review logging. Candidate data is not sold, rented, or disclosed for unrelated marketing purposes.

Limited data may be shared with examination centres, service providers, or contracted organisations only where necessary to deliver certification services and subject to appropriate confidentiality and data-protection obligations.

Certification decisions, issued credentials, and suspension or withdrawal records are retained for the period necessary to protect credential integrity and comply with applicable law. Detailed retention periods are set out in the Privacy Notice and Data Retention Schedule.

Candidates may appeal an eligibility decision, assessment outcome, or certification decision if they believe the published process was not followed or that an administrative or procedural error affected the outcome.

Appeals must be submitted within 14 calendar days of the decision notice and must include the application reference, grounds for appeal, and supporting facts or documents.

Certification Administration acknowledges receipt within 5 business days. Appeals are referred to an independent panel that did not participate in the original assessment or decision.

A final appeal outcome is issued within 30 business days after complete documentation is received, unless additional investigation is required. Where this occurs, the candidate is informed of the expected timeline.

Any individual or organisation may submit a complaint concerning professional conduct, examination integrity, service quality, or misuse of the credential. A complaint is not a substitute for an academic appeal unless submitted through the formal appeals route.

A complaint or appeal does not automatically change a result or award a credential. Any change must follow documented independent review.

GMP-P is an individual professional competence credential in Good Manufacturing Practices for pharmaceutical manufacturing.

To be eligible, candidates must meet published registration requirements, provide accurate and complete information, complete identity verification when requested, and agree to examination rules and published policies.

Award of the credential requires:

* Eligibility approval
* A minimum score of 70% in the knowledge examination
* A minimum score of 70% in the applied case study
* Completion of any required verification or review
* An independent decision by the Certification Decision Committee
* No substantiated breach of examination integrity or professional conduct requirements

The GMP-P credential is valid for 36 months from the issue date unless suspended or withdrawn earlier.

For renewal, credential holders must demonstrate continued professional development in relevant GMP topics before expiry, comply with the code of conduct, and declare any material professional change that may affect the validity or use of the credential.

The credential may be suspended or withdrawn for fraud, misleading information, misuse of the credential name or logo, breach of integrity requirements, or failure to meet renewal requirements.

Credential holders may use the following designation only while their credential status remains valid:
**GMP Quality Practice Credential Holder — GMP-P**

The credential must not be used in a way that implies the holder represents a regulator, has authority to certify a manufacturing facility, or that an employer or manufacturing site is GMP-certified because an individual holds this credential.

The certification body operates GMP-P impartially and separates training, assessment, and certification decisions.

A training provider, trainer, or training manager may not determine a candidate’s result or issue the candidate’s credential. An assessor may not assess a candidate where a direct training relationship, supervisory relationship, financial interest, or personal relationship could compromise impartiality.

All persons involved in content development, item writing, item review, assessment, certification decisions, and credential issuance must declare actual or potential conflicts of interest before participating.

Where a conflict exists, the individual is removed from the task or replaced by an independent person. The declaration and resulting action are recorded in the governance and audit log.

The following roles are separated:

* Training provider
* Eligibility reviewer
* Assessor
* Certification decision committee member
* Credential issuer

The same person may not perform both assessment and certification decision functions, or certification decision and issuance functions, for the same candidate case.

The **Professional Credential in Good Manufacturing Practices (GMP-P)** is governed through an independent structure designed to protect scientific integrity, assessment fairness, and independent certification decisions.

The **Scientific Board** reviews the credential scope, competence requirements, examination guide, content domains, and relevant scientific or regulatory developments in pharmaceutical GMP.

The **Certification Administration Team** manages applications, schedules, records, training providers, and examination centres. It does not make final certification decisions.

The **Certification Decision Committee** reviews completion of eligibility and assessment requirements before approving or declining certification. Committee members must be independent from the candidate’s training and direct assessment.

The credential, content, and policies are reviewed at least once every 24 months, or earlier when material regulatory, scientific, or operational changes affect pharmaceutical GMP scope.

This credential confirms individual competence in pharmaceutical GMP. It does not certify a manufacturing site, quality system, or organisation, and it does not authorize pharmaceutical manufacture or marketing.